FAQ

FAQ - LikeCanada

1. What is LikeCanada?
LikeCanada is an online shopping platform established in 2015. We bring unique and high-quality products from around the world directly to Canadian consumers.

2.Where do your products come from?
Our products are sourced globally, from artists, designers, and producers in various countries. We emphasize quality and authenticity in every product we list.

3.How can I place an order?
Simply browse our website, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

4.What payment methods do you accept?
We accept major credit cards, PayPal, and several other online payment methods.

5.How long does delivery take?
Delivery times vary based on the product and its origin. Typically, orders are delivered within 7-14 business days. You can track your order with the tracking number provided after purchase.

6.Can I return or exchange an item?
Yes, we have a 30-day return policy. If you're not satisfied with your purchase, please contact our customer service for return instructions. Note that some products, due to their nature, may be exempt from returns.

7.Is my personal information safe with you?
Absolutely. We prioritize the privacy and security of our customers. All transactions are encrypted, and we do not share your personal information with third parties.

8.Do you ship outside of Canada?
Currently, we focus on serving Canadian customers. However, we're looking to expand our services in the future.

9.Are there any customs or import duties?
Depending on the product and its origin, there might be applicable customs or import duties. These are typically borne by the customer. We recommend checking with local customs regulations before placing an order.

10.How can I contact customer service?
Our dedicated customer service team is here to assist you. You can reach out to us via the "Contact Us" page on our website, or by emailing info@likecanada.net.